Returns & Exchanges
At Urban Jungle, we want you to be completely satisfied with your street-style finds, which is why we offer a hassle-free 30-day return policy for all unworn apparel. If your fit isn't perfect, simply follow our streamlined process to secure a refund or exchange.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Package Your Gear
Place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Ship It Back
Print the prepaid shipping label provided in the portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your replacement items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing